How can this be resolved?
I am so sorry for any issues going on the 2-step code. I have a few questions before being able to assist. Are you logging in on your computer or phone? Are you receiving the codes or are they not coming thru at all? Please let me know so I can further assist.
I also want to provide a helpful link regarding our 2-step process: 2-Step Verification Process & Troubleshooting Tips
Hello, I am logging on from my phone.I do receive the codes, but have to get a code every time I log in due to system not recognizing my device which is the same device I always use.Thanks Sent from my Sprint Samsung Galaxy S9+.
Please delete the application and redownload. Also, please visit the link I provided for helpful tips. Please reach out if further assistance is needed.
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