AnsweredAssumed Answered

Cannot login at all.

Question asked by Aka4292051203 on Apr 11, 2020
Latest reply on Apr 14, 2020 by go365admin6

I can not login in the Go365 app, the first time it lets me in but informs but it’s a new device and I need to confirm with a code, which I do, but then it makes me re-log in after that, and it tells me the username and password is incorrect. I have already reset my password several times so I know for a fact that the password has been correct. When I try to log in on the website it tells me it is down for maintenance, which according to the forums, is not a issue for everyone else. I have tried clearing cookies, reinstalling app, etc all the simple steps to try to fix this. I can not access me or my wife’s account at this point and it has been more than a month. Please help me reason this issue.