I apologize for any concerns or issues going on with your Best Buy e-gift cards. I see there was an order on 4/10/2020. I am going to resend the confirmation of the order to the email along with the necessary information needed. Feel free to reach out if you have additional questions or concerns.
I’ve entered the correct numbers on the Best Buy app to check the gift card balance and it’s saying that the gift card number is invalid
Sent from my iPhone
Please try on the website. Those codes that have been sent are correct.
Ok, thanks. That’s weird, it shows that it’s valid going through the best buy website but not valid going through the Best Buy app. That doesn’t make sense but thank you
That is very odd, but glad it worked! I would suggest if you want to use it outside the website or in-store to print off the confirmation of the gift codes.
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