I am losing out on my Runkeeper app activity. Can this be fixed before it’s too late?
Hi All,I am so sorry for any issues going on with your Runkeeper device. I want to reassure you I was able to pull the data from the current device from each of your accounts. Please allow up to 48 hours for data and points to show. If you have further concerns or questions regarding this please feel free to reach out.
Also: Here is a helpful link to properly sync your Runkeeper: How to connect RunKeeper
My runkeeper activity has also not updated on Go365 since 9 April. I use Runkeeper to count biking activity. I've noticed before sometimes it takes several says to catch up, but this is now a week.
Mine is not syncing either......
Thanks for the input. We will see what we see. Not sure why you provided the connection procedure for Runkeeper because the Go365 clearly show that Runkeeper is connected. Should I disconnect and reconnect or just leave it alone for now and see if it syncs in 48 hours? I’m really not as perturbed as my tone might suggest.
N M (Nick) Lattimore
It is completely ok and you have a right to feel that way. I want to be here to help you. Yes, I would suggest giving it 24 to 48 hours since it was a few days that need to go through the system.
Okay. Close to 96 hours since last thought that RunKeeper would Sync in 24 to 48 hours.went paste the Saturday/Sunday weekly reset, so I missed bonus points. Thanks alot.
IO'm going to try an uninstall and reinstall, but have no real hope. Can anyone give us a hint as to what is going on?
Mine has not reset in 5 days now
Sent from my iPhone
Runkeeper has not worked for us since 4/8. I see many dates around this same time. There were also updates and migrations being done by GO365. Could this be linked? I have a case number but no resolution yet (should know in 8 or so more days). I think this is interesting that all seem to have issues starting around the 4/8/2020 date. Maybe go to chat and request a case number so that more people bring it to the IT attention?
Hi there all,
I am going to send you a direct message individually for more information.
Retrieving data ...