AnsweredAssumed Answered

go 365 will not sync with apple health

Question asked by Aka17172915298 on Apr 14, 2020
Latest reply on Apr 20, 2020 by go365admin6

I have not received any points since 3/15.  I have followed the instructions found on these threads multiple times to uninstall go365, restart my phone, install go365 and link to apple health.  It does not work.  Each time I receive this message:  Health Connection Unsuccessful  There was a problem syncing your account to Apple Health.  It does not give me any options to do anything differently.  What does work?  I don't really need an apology from you - just a solution please.  Thank you!