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Sync times

Question asked by Aka112125654994 on Apr 21, 2020
Latest reply on Apr 24, 2020 by go365admin2

What time of day does go365 collect the data from Samsung Health? I check my Samsung watch at 10:00 on and I have 11,000 steps, but then I go to go365 app and it's already awarded me points and it's only 7 points. I thought you received 1 point per 1,000 steps and why has it already awarded at 10pm shouldn't it wait until midnight to record the steps and award points?