I just bought the watch and it is synced to the Go365 app but it has not read any steps or exercises. What to do?
We are not directly compatible with the Apple Watch, but as long as your steps are flowing from the Apple Watch app to your Apple Health app, we will receive them. I can confirm that we are receiving step data from Apple Health (step data is all that will be received).
Follow these steps to ensure your Apple Watch is set as top priority within Apple Health:
Browse > Steps > Data Sources & Access (at the bottom) > Edit > Hold and drag Apple Watch to the top of the Data Sources list.
Retrieving data ...