I uploaded my CPR certificate on 4/2/20 and my dashboard shows the activity but +0 points awarded. It is up to date and I am a practicing health care provider. How can I fix that? Thanks.
Thank you for reaching out to us!
Since the certification is typically valid for 2 years, the Points automatically award for the following year as well (when your policy renews). I can confirm that you have already been awarded the 125 Points for your CPR certification this year, which is why your recent submission is showing as "0".
I apologize for any confusion, or inconvenience!
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