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4/24-4/26 Fitbit steps not tranferring over to Go365 account.  Is there a workaround?

Question asked by Aka489437535 on Apr 28, 2020
Latest reply on Apr 29, 2020 by go365admin6

Steps are showing up fine in Fitbit app.  Initially I thought maybe there was just a lag so it wasn't until 4/27 (yesterday) I disconnected and reconnected Fitbit from Go365 app and that seemed to start it transferring correctly again. 

However, I am wondering how in the world I go about getting those missing days from my Fitbit to Go365 account.

I have deleted Go365 app from phone and reinstalled and reconnected Fitbit in Go365 app, I've had both apps open simultaneously refreshing.  It's not the end of the world obviously but I'm in a heated team and getting my 15,000-20,000 daily steps counted would sure be helpful. I have attached screenshots of Fitbit app days 4/24-4/26 & Go365 account.

Any help would be greatly appreciated.

Thank you.

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