My fitbit was syncing fine until this week. The last two days - April 27 and 28 have not been recorded on Go365. Any idea why not?
I am so very sorry for the issue of your Fitbit data missing for those two dates. I just want to reassure you that I was able to pull the data over from the Fitbit device. Data is now showing accurately. Please allow 24-48 hours for data and points to reflect. Do feel free to reach out if you have further questions or concerns.
Thank you. the Health IQ though hasn't synced up for quite a while is there a reason why not?
Sorry for the Health IQ issue. I am seeing data coming over as of XX/XX/XXXX. Feel free to reach out if there's further issue or concerns.
Retrieving data ...