AnsweredAssumed Answered

Why am i missing a random day of steps ?

Question asked by Aka73161313557 on May 6, 2020
Latest reply on May 7, 2020 by go365admin2

Most of my steps are syncing from my Fitbit ok but I am missing all 11,037 from 4/28 and it's only showing 10,131 instead of 12,086 from 4/27 so I'm missing 1,955 steps from that day for a total of 12,992 missing steps. I have unlinked my Fitbit from my go365 and reconnected it and restarted my phone and it has been a few more days now since I tried everything. There have been 6 days after that for which I'm not missing any steps from so it seems like a glitch from those couple of days. Please push through that data or whatever you need to do so all of my steps come through. Thanks.