Points not updated

Discussion created by aka5194447220 on May 7, 2020
Latest reply on May 7, 2020 by humadmin5

After logging into my dashboard this morning, it seems my data has not synced in a while.  According to the devices dashboard my fitbit is still connected but hasn't updated since 4/16 and weekly log was last updated on 4/29.  Why is this and how do I get those points updated?