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My Go365 hasn’t been syncing with my Fitbit the last few days. How can I fix it?

Question asked by Aka204152851244 on May 8, 2020
Latest reply on May 9, 2020 by go365admin2

My Fitbit app says I did 15,000 steps but the 365 app says I got only 9 points. Why is it not syncing all of steps?