My steps for May 3 were 5295.
My steps for May 4 were 8514.
My steps for May 5 were 4035.
My steps for May 6 were 6092.
Most of these dates on Go365 have 1 as my total for the day.
Can i I get those steps added to my account?
Thank you for reaching out to us. I was able to retrieve your missing steps for the dates listed. Your Points will update within 24-48 hours. Please be sure that you are frequently, physically opening your Fitbit app, and allowing your tracker to sync. If there is too much time in between syncing, then there can be gaps in the data sent to Go365.
Keep up the awesome work!
Thanks for the help. I do log in at least every two or three days, but
there were a couple of days recently that when I went into Go365 from my
phone - the only place I usually access it from - I got "this is a new
device" messages and I had to re verify my information. I thought that
might have been part of the problem.
Thanks again for your help!
Retrieving data ...