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Missing steps in Go365

Question asked by Aka910202113364 on May 11, 2020
Latest reply on May 13, 2020 by go365admin2

I have a Samsung Galaxy Active 2 which I just purchased last week. I use Samsung Health to sync my steps. I noticed that the last few days I only earned 9 points, and only 1 point today, when I have met and exceeded my 10,000 step goal. It seems that something is happening between Samsung Health and Go365? I've checked and both are connected to each other. 

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