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My Go 365 account is not registering my steps. I have checked to make sure my fitbit is connected properly and it is. It is only counting about 1/3 of the steps I take.

Question asked by Aka181181810539 on May 20, 2020
Latest reply on May 26, 2020 by go365admin6

On Sunday it only registered a little over 2000 steps but I had well over 13000 which is visible in fitbit. Same thing with Tuesday.