I found out today that my device has not been syncing. When I was able to reconnect it, Fitbit synced data from 5/14 and forward but not the remaining steps from 5/9 and 5/10 to 5/13. I have added a screenshot of the missing data. Thank you.
I do apologize for any issues or concerns regarding your steps and points registering. I want to reassure you that points are now reflecting on our end. Please allow up to 24-48 hours for points to show.
Retrieving data ...