I go every day, but I haven't received points since 5/21.
I want to apologize for any issues going on with your data coming over to Go365. I want to reassure you that data is now showing accurately up to the month of May. I would suggest allowing up to 24-48 hours for data and points to reflect. Thank you.
Thanks for the update. I still don’t see the points showing up for going to the gym, specifically. My points for walking are showing, but not the points for going to the gym.
Diana L. Gibson
Regional Marketing Manager
Thanks for reaching. Again, those daily workouts and points are showing. As stated above please allow up to 48 hours for data to reflect. If you run into troubles of data coming over, disconnect and reconnect your device so the update goes through. Thanks.
I usually get 10 points a day for going to the gym, which I do every day. I have not gotten those points since 5/19.
Yep, you are getting those as well. Its either the steps or gym check ins. We are getting all of this as of May. Again, please allow up to 24-48 hours for data and points to reflect. If you have issues with your currently connected device I advise disconnecting and reconnecting. Thank you.
Retrieving data ...