I am not getting any points
Thank you so much for bringing this to our attention! I would be happy to take a closer look for you!
Can you please let me know what activities that you are not earning Points for? I would be more than happy to check your account and see what we can do to resolve this for you!
I look forward to your reply! Keep up[ the great work!
I do walk every day at least 10K and also did some challenges I didn’t get for.
I apologize for the delay! What device are you currently using to track your steps?
I can see that steps were uploading from a Fitbit, however, there is not a Fibit connected to your account. If you are still using your Fitbit, please follow How to connect your Fitbit for directions on connecting your device.
If you are using Apple Health, please complete the following below.
Your missing Points have been updated. What were the challenges that you did not earn Points for?
Retrieving data ...