Missing bonus pts, challenge pts (2×50) & steps for 5/31, 6/1, 6/2 please remedy.
Sorry for any issues with your Go365 account. I see you worked with another rep. There is no issues with your points or missing points as they are showing accurately. Thanks for reaching out.
Still missing all steps from 5/31 thru 6/3 and challenge pts + bonus pts
for 50k+ & 100k+ steps last week. Thx for checking on this. I have not had
good luck w customer service after several attempts.
On Thu, Jun 4, 2020, 10:17 AM go365admin6 <
Sorry for any concerns once again. Points are showing for 6/4 for the bonus. Once again, no issues. If you feel that this avenue to reach out isn't working we have a web chat and customer service phone line. Thank you.
Yes, please. What is the customer svc #? The points on my Samsung Health
acct do not show up in Go365, and although I have received repeated
assurances, points are not being awarded by Go365 as they should be. Thank
you in advance for providing a phone number to a live person and a case #
On Thu, Jun 4, 2020, 10:26 AM go365admin6 <
You can call by using the number on the back of your Humana insurance ID. And I apologize, once again, I can confirm that on your Go365 account the bonus shows for 6/4/2020 (today).
Retrieving data ...