i ve tried uninstalling and dowloading again the app nothing seems to fix the issue
Thank you for trying those troubleshooting steps! I appreciate you taking the time to reach out to us with your concerns!
I can see that your steps have updated and your Points are awarded.
When you follow the process to reconnect your Shealth, it can take up to 24 hours for the steps to reach Go365 and then up to an additional 48 hours for the steps to reach the active challenges.
Please let me know if you have any further questions or concerns! I would be happy to help!
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