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Can my points be updated?

Question asked by Aka610163447261 on Jun 22, 2020
Latest reply on Jun 24, 2020 by go365admin3

Points are not calculating right.  Sometimes if I do a workout it only gives me points for my steps even if my workout points are more.  For 6/17 I’ve got a screenshot showing that I did do a 490 calorie workout and  10,379 steps.  The only points I got for workout was 10 Points for the steps.  From my understanding I should get the 20 workout points for the 490 calories burned. That would be 5 points for ever 100 calories burned.  It’s happened before and unsure why. Can the points be updated?

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