I am experiencing a problem trying to take the health assessment. It is saying an error has occurred and to try back later. I have been attempting to complete this health assessment for 2 weeks. Deadline is August 15. However, my plate is full trying to work and taking care of mother with dementia and cannot walk. I also have a family that I care for. I fear I will forget to take the assessment prior to Aug. 15. Is there something you can do so I can take this assessment now?