I was awarded points for virtual 5k's , now I don't c them
I am sorry for any concerns regarding points for the virtual 5k. Did you submit this as a sponsored event? If so, you already exceeded the maximum you can earn for this activity. If not, I would suggest submitting it as an athletic even or organized event.
I was awarded points for several 5k and now the points have disappeared
dating back to 5/16, 5/17... please investigate for me why. I am attaching
the pics of the events.Also- I was awarded platinum status- now it says i
don't have it???
Hello again! I am so sorry for the ongoing issue. I see the latest submissions you have and updated them in our system. Please allow up to 24-48 hours for points and status level to update. Thank you!
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