AnsweredAssumed Answered

App not logging me in

Question asked by Aka510195049712 on Jun 30, 2020
Latest reply on Jul 2, 2020 by go365admin6

My iOS app in not allowing my to log in.  I am using the correct UN and PW--i can log on to the web site without any problems.  I have deleted the app and reinstalled, but still have the same issue--it retrieves account info and customizes my experience, but I then get a Login Failed message--the UN and PW does not match your records.  However, the UN and PW does match and as I stated above, I use my UN and PW and can log into my account via the web.