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Challenges - my numbers never updated on 5/31, says i have 0. Yesterday’s challenge says i have 4k when i did 13k

Question asked by Aka131185413942 on Jul 4, 2020
Latest reply on Jul 7, 2020 by go365admin3

Why do the Challenges never update for me.? May 31 lists 0 steps when i walked over 10,000. July 3 challenge says i have 4,000 when i did 13,000 plus steps. How long does it take to update? I sync it throughout the day. How are y’all gonna fix this? Let me know when it will be updated. The numbers are on my Fitbit and are on my Go365 app all synced but not on the Challenge section of Go365. Please help