I have not been able to log in through the website or app for several weeks. I receive an "error" code each time. Please advise on what I can do to get this resolved. I can't even log in to reach the Chat function to speak with someone.
I am sorry that this issue has taken longer than 3 business days to resolve.
However, I am now able to successfully emulate your Go365 account.
Therefore, if you are still unable to log in successfully, please let me know.
I can understand your frustration of not being able to log into your account.
I am creating a work ticket with our IT Team to research and resolve as soon as possible. Please allow approximately three business days to successfully log into your account.
We apologize for any inconvenience.
It has been well over 3 business days, and I still am unable to log into my account. Is there anyone that can help? It sounds like I'm not the only person having issues.
I too have been having issues logging into the Go365 from my work computer after hardly having issues for a year. I type Go365 into the google address bar and the site pops up since the computer remembers it. I have saved my login information so it fills it in and I press ok and nothing happens. After it times out I get a message saying the site is under maintenance and this has bee going on for the past 4-5 days.
I apologize that you too are having login issues.
When I emulate your online account today, I am able to successfully login and I am not receiving an error message.
If you are still having issues logging in, please let me know and I will also create a work ticket for our IT team to resolve.
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