The cashier scanned the card, bought several things listed as getting a discount, and nothing.
Sorry for the issues going on with your Healthy Foods Card! I want to let you know that the discount has already been applied. You can see on the Go365 website under your Healthy Foods transactions the latest purchase and discount applied in July for the qualified healthy food items. Sorry again for any concerns!
Aren't we supposed to get that back on our purchase? I got nothing on the
purchase, and that $0.39 was not showing yesterday.
On Tue, Jul 14, 2020, 13:19 go365admin6 <
Unfortunately no. You get the 5% discount that gets applied to the qualified healthy food items. The healthy food items you purchased you saved 5% which in total was $0.39. It can take 24-48 hours for the discount to show on the website to properly process.
What do you mean I get 5%? I didn't get 5% on qualified items at the store.
The receipt says $0.00 and you will notice it was dated the 9th of July, so
it took 5 days to show.
On Tue, Jul 14, 2020, 13:35 go365admin6 <
Sorry for any confusion. I will send you a direct message regarding your transaction. Thanks.
According to the video on how to use the card, you save at the time of
purchase. As you can see from the previously attached pic if my receipt, it
did not fo this despite being properly scanned.
I sent you a direct message. Please see this. Thank you.
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