Both my husband and I submitted info about ice hockey. He sent in about 1 of 2 leagues he plays in. I sent in about 2 of 3 I am in. His pts were awarded but mine were not. Why not?
I apologize for any troubles with the points for the sports leagues. I see that there was a submission for you and your husband. I want to reassure you that the points are now reflecting for the both of you. If you look under your Go365 earning statement you will see the 350 point reward. Thank you for reaching out.
I submitted for 2 leagues I am in. He submitted for 1. Do I not earn points
for both leagues?
On Tue, Jul 14, 2020, 14:45 go365admin6 <
Great question. It looks like you received points on 7/05/2020 ,7/01/2020, and 6/21/2020 for the sports leagues. I see there were two submissions made on 7/09 that were counted for 7/05 and 6/21. This would make three separate rewards for the 350 points. The submissions have been fully awarded. You still qualify for one more before reaching the maximum of 1,400 points for the program year. Thanks again for reaching out.
Ok. Not sure why couldn't see that before.
On Wed, Jul 15, 2020, 11:46 go365admin6 <
No worries! Happy to help.
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