My Misfit Flare finally died and was discontinued. I switched to a Bellabeat Leaf. Is there a way for activity tracked by that new decide to integrate with Go365?
I apologize about your other device! Unfortunately, the new device you are using does not seem like a compatible device for Go365. We will not be able to get data from the device since it is incompatible. Here is a list of the compatible devices that can connect to Go365: Device and Workout Guide
Feel free to reach out if you have further questions or concerns!
What about through Apple Health? If I can link my device to Apple Health so that my stats show there, will that pull through to Go365?
Yes, Apple Health is compatible. If the device is synced to Apple Health then you can connect your Apple Health to Go365.
Wonderful news. It looks like my activity last updated on 7/4, yet I’ve had workouts since then that don’t seem to be showing up. Would you please help me troubleshoot this issue? Is there a way to manually initiate a sync between Apple Health and Go365?
Sorry about that. Did you follow the proper prompts to connect your Apple Health to Go365? Here is a helpful link: How to connect Apple Health
Yes, I did, but my stats are not showing/updating in Go365. Would you please assist me in troubleshooting this issue?
I certainly can. Did you make sure to allow all data for Go365 to be pull from your Apple Health? Does the Apple Health show connected under manage devices? It could be that the device is not technically an Apple Product that it might not be compatible at all. Please let me know.
Yes and yes. From a settings standpoint within Apple Health and within Go365, everything looks correct. Is there anything that you can reset on your end?
Madison Geise (Gilbert)
Fifth Third Bank | Corporate Strategy
As additional helpful information, it does not look like the device to Apple compatibility is an issue. My steps from the device are updating in Apple Health, no problem. It is the connection from Apple Health to Go365 that seems to be the issue.
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