When I log in it says upload photo to clear blue hold and unlock shopping. Does anyone know what this means.
Thank you for reaching out to us with your concerns!
Are you trying to log into www.go365.com or the Go365 Community? Are you able to provide a screenshot of the notification?
If your plan year recently renewed, you may be in Blue Status. When you are in Blue Status the Go365 Mall is not available. It may be asking you to complete part of the Health Assessment or upload a verified workout in order to get out of Blue Status and into Bronze.
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