I selected the activity "Get a dental exam", then selected the pdf of the claim form with codes for dental exam. Then it constantly tells me form submission failed.
I am so very sorry for the issues trying to submit proof of your dental exam. I want to let you know that we have received your submission and the dental exam has been awarded to you already. This could be why you have been getting the error message. Again, I do apologize for this! To see your points please check your Go365 earnings statement.
At the time of my question, I was still attempting to upload the form, and it had not yet gone through. The original file I was trying to upload was a pdf created through Microsoft Edge that never did upload. I took a picture of the printed out claim form with my phone and I was finally able to upload the jpeg file with no problem at all. There may be some issue with the type of pdf file I originally was trying to upload.
Yeah, it does sound like it must have been a file issue where it might not have been a suitable file to submit. I am glad it worked out and if you again have any further questions or concerns please reach out!
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