Pretty mad right now. I have won dozens of challenges. Checked today and it has taken away THOUSANDS of steps from me and has me way down in each one. What the heck? Worked for hours and hours and you all take away credit? Someone please explain.
I can understand how that can cause frustration with your challenges, let me take a closer look for you and see what we can do to resolve this for you!
Challenges will award a max of 100 Points per month. You will be awarded 50 Points each for the first two challenges that show participation. There are no additional Points awarded for placing or winning a challenge. Challenges that are completed after your Points have awarded for the first two will show 0 Points on your Go365 Statement.
After checking your account, I have verified that you were awarded the max for challenges in July and no steps or Points were removed from your account.
Check out All about Challenges with Go365 for more information on challenges with Go365.
Please feel free to let me know if you have any questions or concerns and I would be more than happy to help!
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