I used points to purchase a $25 target gift card, however, it is asking for. Challenge key to access? What is this?
That is a great question. The challenge key you are referring to will be the necessary code to redeem your reward. You may have received an email regarding your order or you can also check your order history on the Go365 website!
Thank you for your response, however, I have already checked all that. It said an email with the gift card was sent to my work email, but I do not have that. Is it possible to re-send the email so I may redeem my gift card? If not, can I be credited back the 2,500 points I tried to use?? Thank you for your assistance!
I am so very sorry for this. Unfortunately, we send the gift card to the email that was provided within Go365 which was the correct one during the time of order. We also cannot refund due to our terms and conditions all orders are final after 24 hours of making the order. If you login to your Go365 on the website you will be able to see your order history. In the order history you will see the latest order and in the details you will find the challenge key or the ecode needed for your redemption.
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