for a week now I haven't been receiving points but its still counting steps
I can understand the concern that this can cause for your Daily Workouts and other activities. I would be more than happy to take a closer look for you and see what we can do to resolve this!
After reviewing your account, I would like to investigate this further with our IT department. I will send you any updates through a personal message!
Please continue to use and sync your device and complete activities! I appreciate you taking the time to work with me on this!
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