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It keeps telling me it doesnt recognize my device and i have to get an email and confirmation number everytime i open the app. Why?

Question asked by aka27719429826 on Jul 28, 2020
Latest reply on Jul 30, 2020 by go365admin6

everytime I open the app. It tells me it doesn't recognize my device. I get the email do the confirmation and then the app works. As soon as i exit out of the app and try to reload it i have to do it all over again. I have to get another email and another confirmation number. Why is the app not recognizing my phone! I dont understand

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