Neither my wife or I received our sleep points. We’re using proper devices, connected the approved app through The health app, and recorded for 27 days. Thanks
I apologize for the frustrations or troubles going on with the sleep activity being set. Unfortunately, we are not getting any of the data to provide the sleep activity award. Do you have an activity set for a sleep diary in the Go365 app? (Select Activities and then add an activity and you will be able to start the sleep activity). You will receive 25 points/week for 150 total points per plan year for sleeping 7 or more hours for 5 days/week.
Also, you cannot use the applications offered within the Apple Health because they are considered a third party app. You will have to manually add the sleep activity in your Apple Health under sleep. You can do this by clicking the + sign and adding your sleep in Apple Health. I am so sorry for this inconvenience.
Retrieving data ...