I have a Fitbit and go365 has not recorded any steps since August 9
I can understand how that would cause concerns, I would be more than happy to provide some more information for you!
When you sync your Fitbit device, it can take up to 24-48 hours for the data to upload to Go365. This is a natural delay, as Fitbit sends us the data on their servers 1-2 times per day. To avoid delays, please be sure to open your Fitbit app and sync frequently, at least once per week. Fitbit can only send the last 7 days worth of data.
Check out How Your Workout Data is Sent and Verified with Go365 for more detailed information!
Retrieving data ...