The go365 app says that my Health app is connected. When I click on my Health app it registers all my workouts but it’s not syncing to the Go365. Apparently it hasn’t been connected all summer
I can confirm that we are once again receiving, and awarding, your step data from Apple Health. Since Apple Health is a built-in phone app, the only way the data is triggered to be sent over to Go365 is if you sign into your Go365 mobile app. I recommend doing so once per day, to ensure no step data is lost.
I was able to retrieve your steps within the last data gap. I apologize for any possible frustration, and please let me know if I can assist with anything else!
Retrieving data ...