AnsweredAssumed Answered

Virtual Activity not credited

Question asked by Aka201221594510 on Aug 24, 2020
Latest reply on Aug 26, 2020 by go365admin2

My wife and I both completed a sponsored virtual duathlon and submitted the results from the sponsor's website, but we have received credit for the event. I have attached a picture of my results to this question.  Is there something missing that is preventing us from getting credit?


As a suggestion, when activities or workouts or other submissions are declined for credit, maybe an explanation could be sent with a reason so the user could possibly modify and resubmit, rather than not knowing why!


Thank you!