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My steps are not syncing from my fitbit. Can this be fixed and my points retroactively awarded?

Question asked by aka28815253691 on Aug 26, 2020
Latest reply on Aug 27, 2020 by go365admin6

My steps have not been syncing to the app from my fitbit. Can this be corrected? I am not seeing any points. I checked that the fitbit is connected.

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