I ran on 8/30 and 9/1 but the points earned are showing as zero. I normally get 250 points for each of these. I posted picture proof to both submissions and have submitted multiple times. Please advise.
That is a great question!
Are you referring to an athletic event? An athletic event is a sponsored event within your community, virtual or in person, and there is a max of 3,000 Points able to be earned under the that category each plan year.
If you have hit the max for your athletic events this plan year, it will show as 0 Points and reset when your plan year renews.
Please let me know if you have any further questions or concerns and I would be more than happy to help!
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