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Why do I consistently have trouble with transfer of steps?

Question asked by Aka1771686824 on Sep 10, 2020
Latest reply on Sep 16, 2020 by go365admin2

My data from my Fitbit is not transferring to my challenges or Giving me verified workouts. I have disconnected and connected my device and nothing has updated. How can I fix this? This is not the first time my data has fallen behind and I am in the app or online with Go365 every single day so it should be active. Thanks

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