Hello. I submitted my dental exam for points earlier today. And it currently says zero. Usually the 200 point shows up fairly quickly. Are you able to manually update the points?
After reviewing your account, I can confirm that you have been awarded for two dental exam submissions earlier this plan year (one was self-submitted, and the other was awarded automatically via claims). If you review your prevention activity Points via your Go365 Statement, you can view the Points awarded.
If one of these dates is incorrect, I would be happy to remove it for you so that your most recent submission qualifies.
I'm referring to my submission from Friday not earlier this year.
Understood! However, you have been awarded for two dental exams within this plan year, and that is the max.
If one of these earlier dates is incorrect, I would be happy to remove it for you so that your most recent submission qualifies/awards.
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