AnsweredAssumed Answered

Steps not syncing correctly

Question asked by Aka218161150661 on Sep 12, 2020
Latest reply on Sep 13, 2020 by go365admin2

My name is Maria Campbell My Steps are not syncing correctly. I wore my Apple Watch from 8/31  9/5 and the steps accumulated over the period of time does not match what is showing on my Go365 statement. I wore my Fitbit from 9/6 -9/11 and those steps have not synced either, the app is only showing steps tracked by my cellphone. Please help.