AnsweredAssumed Answered

Vivoactive 3 only reporting steps on go365 and not heart rate.

Question asked by aka226950379 on Sep 12, 2020
Latest reply on Sep 14, 2020 by go365admin3

Hello,

From what I can see with on Go365, the Garmin app is only sending step counts and not heart rate data. On the Garmin side, I can confirm the app is getting all heart rate information from the Vivoactive 3. I have disconnected and reconnected the Garmin app with Go365 to no avail. Please help!

 

Thank you,

Jon

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