I usually get points and status update daily. But the last date I received points was 9/10. I check the connection sync and everything seems to be fine.
Thank you for the help.
I appreciate you taking the time to bring this to our attention! I would be more than happy to take a closer look for you!
If you don't mind, I would like to take this to our IT department to get this resolved for you. I will send you a personal message with any updates that I receive.
Please let me know if you have any further questions or concerns!
Thank you. I appreciate your help.
I haven’t received any answer from IT yet.
I apologize for the delay! I will send you a personal message shortly with more details.
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