I go to the go365 website and access activities then recommended. There is usually a list of things I can do to earn points but there is nothing there.
Thank you for reaching out to us with your concerns! I can understand how that can make you have questions about your account and I would be more than happy to help.
There were some updates to the way that the recommended activities are displayed and were down for a short time during that update.
A new look for Recommended Activities!
I have double checked your account and I can see that you have had some activities recommended. These are based off of your overall Go365 profile and activity. If there have been any changes to your lifestyle or activity level, please be sure to retake your Health Assessment to update that information. Points will not be awarded for completing again, however, they may recommend other activities for you.
Please let me know if you have any further questions or concerns!
MINDBODY app shows classes attended daily, but no points on Go 365. I also used to be able to earn points by enrolling in online classes such as weight management through the Go365 app but now that has not been offered so far this year to me.
I apologize for the delay! I can see that your MindBody check ins are showing and awarded on your Go365 account.
The recommended activities are based off of your complete Go365 profile. This includes your most recent Biometric Screening, Health Assessment and overall activities. The system will automatically assign activities based off of what will help you in your wellness path.
For the weight loss activities, if you have had an in range result for your BMI, it may recommend one to lose weight. Unfortunately, we are unable to assign or see what will recommend until it has been recommended.
I appreciate you taking the time to reach out to us with your concerns. Please let me know if you have any further questions or concerns and I would be more than happy to help!
October 6 is missing 10 points for attending class, all other classes/points have been awarded.
Odd that this day is missing. Photo of proof from MINDBODY app attached.
Thank you for helping me with this issue. (Not sure if correct file attached!..Juno having issues)
Please note: message attached
Thank you for the information! Your Points have been updated!
Retrieving data ...