I am not getting my points for my steps. It stopped on 9/23/2020. Can you tell me why it's doing this?
Thank you for reaching out to us with your concerns for your activity! There is currently a delay with steps from some devices.
Please follow the link below for more information and updates.
Known Step Delay - 9.28.20
I'm having the same problem since 09/24/20
Me too, hasn't updated since 9/23! Fitbit app is working fine.
Stopped syncing on 9/24
There Continue To Be Issues In Sync Connections.. Help.
Flu Shot Administered
Retrieving data ...