When I use the website it shows S Health as a connected device, however my steps have not updated since September 29th. When I go into the app it shows S Health is not connected. When I try to connect S Health the app force closes.
I apologize for the delay!
I can confirm that we are now receiving, and awarding, your step data from S Health. Please be sure to keep frequently signing into your Go365 mobile app, as that is how the data is pushed over to Go365.
Keep up the great work!
I have already tried uninstalling and reinstalling the app several times over the past week, that has not fixed the problem.
Retrieving data ...